📜 Terms & Conditions

1. Acceptance of Terms

Welcome to PTE Cashback App ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

You must be at least 16 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

2. Definitions

In these Terms, the following definitions apply:

• "User," "you," or "your" refers to any individual who accesses or uses our Services.
• "Account" means the registered account you create to access our Services.
• "Booking" refers to a PTE exam reservation made through our platform.
• "PTE" refers to Pearson Test of English exams, including PTE Academic, PTE Core, and PTE UKVI.
• "Cashback" means monetary rewards earned through our referral or discount programs.
• "Referral Code" is a unique code assigned to each user for referring new customers.
• "Promo Code" is a promotional code that provides discounts on bookings.

3. Our Services

3.1 What We Offer

PTE Cashback App provides the following services:

• PTE exam booking assistance (PTE Academic, PTE Core, PTE UKVI)
• Discounted exam pricing compared to official rates
• Cashback and referral reward programs
• Booking management and tracking
• Customer support for exam-related queries

3.2 Third-Party Services

We facilitate bookings Only on behalf you.

3.3 Service Availability

We strive to maintain 24/7 service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or unforeseen circumstances.

4. Account Registration

4.1 Account Creation

To use our Services, you must create an account by providing:

• Valid phone number (for OTP verification)
• Secure password
• Accurate personal information

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access

4.3 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information as necessary. We reserve the right to suspend or terminate accounts with inaccurate information.

4.4 One Account Per Person

Each individual may only maintain one account. Creating multiple accounts to abuse referral or promotional offers is strictly prohibited and may result in account termination.

5. Exam Booking

5.1 Booking Process

When you book an exam through our platform:

1. Select your exam type, country, and preferred test center
2. Choose an available date and time slot
3. Provide accurate test-taker information (must match passport)
4. Complete payment
5. Receive booking confirmation via SMS and email

5.2 Test-Taker Information

5.3 Booking Confirmation

A booking is confirmed only after:

• Successful payment verification
• Confirmation email/SMS from us
• For manual payments: Admin approval (within 1-2 business days)

5.4 PTE Account Access

If you provide your PTE account credentials for booking purposes:

• We use them solely to complete your exam registration
• Credentials are stored securely and encrypted
• We will not access your account for any other purpose

6. Payment Terms

6.1 Accepted Payment Methods

6.2 Pricing

• All prices are displayed in your local currency based on exam country
• Prices include applicable taxes and booking fees
• Displayed prices are subject to change without notice
• The final price at checkout is the binding price

6.3 Payment Processing

• Online Payments (Stripe/PayPal): Processed immediately
• Manual Payments: Require admin verification (1-2 business days)

6.4 Failed Payments

If payment fails, your booking will not be confirmed. You may retry payment or contact support for assistance.

7. Cashback & Referral Program

7.1 Instant Discount

Every exam booking includes an instant discount (shown as "Total Saving") which is already reflected in our discounted prices.

7.2 Referral Program

How it works:

1. Each user receives a unique referral code upon registration
2. Share your code with friends
3. When someone uses your code during booking, they get a discount
4. You earn a referral bonus when their payment is confirmed

7.3 Referral Bonus Payment

• Bonuses are credited after the referred user's payment is verified
• Payment is made to your registered bank/mobile payment details
• Processing time: 3-7 business days after confirmation

7.4 Promo Codes

• Promo codes provide additional discounts on bookings
• Promo codes may have usage limits, expiry dates, and country restrictions
• Promo codes can be combined with referral codes
• We reserve the right to modify or cancel promo codes at any time

7.5 Abuse Prevention

• Forfeiture of all pending bonuses
• Account suspension or termination
• Possible legal action

8. Cancellation & Refund Policy

8.1 Booking Cancellation

Cancellation policies are based on Pearson's official guidelines:

8.2 Refund Processing

• Approved refunds are processed within 5-10 business days
• Refunds are issued to the original payment method
• Processing fees may be deducted from refund amount

8.3 Exceptions

We may provide full refunds in cases of:

• System errors on our part preventing booking
• Exam center closure by Pearson
• Documented medical emergencies (with proof)

8.4 How to Request Cancellation

Contact us immediately via phone or email with your booking reference number. Do not wait until the last minute.

9. User Responsibilities

As a user of our Services, you agree to:

9.1 Provide Accurate Information

• Submit truthful and accurate personal details
• Ensure test-taker information matches valid ID
• Keep your account information up to date

9.2 Maintain Account Security

• Keep your password confidential
• Log out after using shared devices
• Report suspicious activity immediately

9.3 Comply with Exam Rules

• Arrive at the test center on time with valid ID
• Follow all Pearson exam rules and regulations
• Refrain from cheating or academic dishonesty

9.4 Use Services Lawfully

• Use our Services only for lawful purposes
• Do not attempt to hack, disrupt, or abuse our systems
• Respect intellectual property rights

10. Prohibited Activities

You may NOT:

Violation of these prohibitions may result in immediate account termination and possible legal action.

11. Intellectual Property

11.1 Our Content

All content on our platform, including but not limited to:

• Website design and layout
• Logos and branding
• Text, graphics, and images
• Software and code

is owned by or licensed to PTE Cashback App and protected by copyright, trademark, and other intellectual property laws.

11.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes.

11.3 Restrictions

You may not:

• Copy, modify, or distribute our content
• Use our trademarks without permission
• Reverse engineer our software
• Remove copyright or proprietary notices

12. Disclaimers

12.1 Service "As Is"

Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

12.2 No Guarantee

We do not guarantee:

• Uninterrupted or error-free service
• Accuracy of all information
• Specific exam dates or times availability
• Exam results or scores

12.3 Third-Party Services

We are not responsible for:

• Pearson's policies, procedures, or actions
• Test center operations or conditions
• Payment processor issues
• Internet connectivity problems

13. Limitation of Liability

To the maximum extent permitted by law:

13.1 Limited Liability

PTE Cashback App shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data
• Loss of business opportunities
• Personal injury or property damage

13.2 Maximum Liability

Our total liability for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid to us in the 12 months preceding the claim.

13.3 Exceptions

Some jurisdictions do not allow limitation of liability. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless PTE Cashback App and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit through our Services
• Your fraudulent or illegal activities

15. Termination

15.1 Termination by You

You may close your account at any time by contacting us. Note that:

• Pending bookings cannot be abandoned without proper cancellation
• Outstanding payments must be settled
• Some data may be retained for legal purposes

15.2 Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent activity
• Abuse our referral or promo systems
• Provide false information
• Fail to pay for bookings

15.3 Effect of Termination

Upon termination:

• Your access to our Services will be revoked
• Pending referral bonuses may be forfeited
• We may retain your data as required by law

16. Governing Law

16.1 Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

16.2 Dispute Resolution

Any disputes arising from these Terms or your use of our Services shall be:

1. First, attempted to be resolved through good-faith negotiation
2. If unsuccessful, submitted to mediation
3. If mediation fails, resolved through binding arbitration or courts in Australia

16.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

17. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last Updated" date at the top
• For material changes, we will notify you via email or platform notification
• Continued use of our Services after changes constitutes acceptance
• If you disagree with changes, you must stop using our Services

We encourage you to review these Terms periodically.

18. Contact Us

If you have any questions about these Terms, please contact us: